Customised name stickers are usually manufactured and shipped within 2-3 business days by Priority Air Mail service. Packages sent by this method do not have a tracking number. The estimated delivery time is as follows:
|Europe||1 – 2 weeks (Covid-19 area 2x)|
|USA & Canada||2 – 4 weeks (Covid-19 area 2x)|
|Asia & Australia||2 – 4 weeks (Covid-19 area 2x)|
|Other||2 – 4 weeks (Covid-19 area 2x)|
The actual date of delivery depends on your location and on your local postal services provider. Please note that orders shipped outside the EU may be subject to regular customs duties levied by the destination country.
Our products are shipped for free worldwide.
Privacy & Data protection
Collection of Information
We collect personal data such as names, postal addresses, email addresses, etc., when voluntarily submitted by visitors to the website. The data you provide is used to fulfil your specific request(s). This information is only used to fulfil your specific request(s), unless you give us permission to do so in another manner, for example, to add you to one of our mailing lists.
The website may use cookie and tracking technologies depending on the features offered. Cookie and tracking technologies are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal data cannot be collected via cookies and other tracking technologies, however, if you previously provided personal data, cookies may be tied to such data. Aggregate cookie and tracking data may be shared with third parties.
Distribution of Information
We may share data with governmental agencies or other companies assisting us in fraud prevention or investigations. We may do so when: (1) permitted or required to by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personal data is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this data. All emails and newsletters from this site allow you to opt out of further mailings.
CANCELLATION AND REFUND POLICY
You can cancel your order for customised decals and receive a full refund up until the point that we start printing them. To find out if you are able to cancel on the basis of these terms, please email us at firstname.lastname@example.org.
If, upon receipt, your decals do not match your original order as per the details you entered on our website, or if they are defective, we will send you a replacement pack. Alternatively, we may offer you a full refund at our own discretion.
Since your order is customised (i.e. made just for you), we will not ask for nor accept returns.